Spam Unsubscribe mini-rant

Kinja'd!!! "IDROVEAPICKUPTRUCK" (idroveapickuptruck)
02/17/2014 at 18:21 • Filed to: spam, rant, wtf

Kinja'd!!!1 Kinja'd!!! 6

Mini Rant to follow. Have a Volvo shooting brake for your trouble

Kinja'd!!!

So I hate spam, you hate spam we all hate spam.



I buy things online, and then I get spam from where I bought them from, this is normal. For example recently I bought a kegerator (NICE) and ever since them I've been getting at least 1 email a day, sometimes more from the website I bought it from. Whatever, finally today I clicked the unsubscribe link at the bottom of the email. Here is where the mini-rant comes in: After I clink the link and type my email address into the box it gives me a little message that says something to this effect

Email address xxxxxx@gmail.com has been unsubscribed. Please allow up to 30 days for this to take effect.

30 days?!!! This is the 21st flipping century! How hard it is to update an email database on a computer! WTF?!!! What do you have to update your goddamn punch cards or something?????

Can someone more server-literate explain to me how this makes any sort of sense? Other than websites having an excuse to continue to send me spam for an extra month.


DISCUSSION (6)


Kinja'd!!! TheBloody, Oppositelock lives on in our shitposts. > IDROVEAPICKUPTRUCK
02/17/2014 at 18:26

Kinja'd!!!1

Has nothing to do with technology and everything to do with lobbyists. Depending on the size of the Database it probably only takes 5 minutes to strip email addresses out.


Kinja'd!!! Gamecat235 > IDROVEAPICKUPTRUCK
02/17/2014 at 18:26

Kinja'd!!!0

Maybe it's a manually moderated mailing list running some seriously old script? In that case, taking you off of the list may actually require human intervention, that would be my best guess. Perhaps they are still running things off an ancient server and they are scared to mess with it.


Kinja'd!!! Manuél Ferrari > IDROVEAPICKUPTRUCK
02/17/2014 at 18:28

Kinja'd!!!2

It's because the unsubscribe requests are read one by one. They have a few email gnomes in the basement that read them and manually process the requests.

The gnomes don't have to use punch cards. But they do have to enter commands into separate computers running MS DOS. It's all really inefficient.

Seriously though I can't think of any reasons why it would take 30 days.


Kinja'd!!! Textured Soy Protein > IDROVEAPICKUPTRUCK
02/17/2014 at 18:38

Kinja'd!!!0

You know what's even worse? When you get some spam and you want to unsubscribe to it from your phone or tablet, but clicking the unsubscribe link on a mobile device takes you to that site where it then reformats to the mobile version and takes you away from the unsubscribe page.

Goddamned ebags.com did this, I kept getting "please submit your review of your purchase" nag messages, tried to unsubscribe from my phone, the page kicked me to the mobile version, which was just a generic mobile page and not the unsubscribe page.


Kinja'd!!! crowmolly > IDROVEAPICKUPTRUCK
02/17/2014 at 18:55

Kinja'd!!!0

It should take seconds to remove you from a proper email broadcasting system. However I'm guessing this is a small online operation and your request goes to a "catch-all" email address that isn't monitored daily.

If you really want to rattle their cage, call them on the phone and tell them they are in legal violation of the CAN-SPAM act of 2003. 10 days is the legal limit.

This is a small part of what I do for a living (not a spammer but a larger-volume sender). I'll answer any questions you want.


Kinja'd!!! crowmolly > crowmolly
02/17/2014 at 18:57

Kinja'd!!!0

Info from the FTC:

Honor opt-out requests promptly. Any opt-out mechanism you offer must be able to process opt-out requests for at least 30 days after you send your message. You must honor a recipient’s opt-out request within 10 business days. You can’t charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. Once people have told you they don’t want to receive more messages from you, you can’t sell or transfer their email addresses, even in the form of a mailing list. The only exception is that you may transfer the addresses to a company you’ve hired to help you comply with the CAN-SPAM Act.